Contact Us
Email is the way to reach this website. There is no contact form to fill in and no queue ticket to chase — write to the address below and your message lands directly with the people who maintain these pages.
How to Reach Us
Send your message to [email protected]. This is the only contact channel operated by this website; anyone claiming to represent us on another address, phone number, or social account is not connected to us.
Messages are read in the order they arrive and answered by reply email. Please write in English so nothing is lost in translation, and send from an address you actually check — a reply cannot reach a mailbox you never open.
We do not publish a postal address or telephone number for this website, and we do not run a live chat service. Email keeps a written record for both sides, which is exactly what a correction, privacy, or copyright request needs.
In Scope
What We Can Help With
Corrections and accuracy: if a guide is out of date, a step no longer matches the current app, or a stated detail is wrong, tell us which page and what you saw and we will check it.
Broken pages and links: report the page address and what happened, and we will repair or remove the link.
Copyright and takedown notices: send the details described on the DMCA page so a claim can be verified and acted on quickly.
Privacy requests: ask us to delete correspondence you previously sent, or ask a question about how this site handles data, and we will answer in plain terms.
Feedback and suggestions: if a topic is missing or a guide would be more useful with an extra section, we would rather hear it than guess.
Out of Scope
What We Cannot Help With
This website is an independent information site. It does not operate the Royal X Casino application or any gaming platform, and it has no access to player accounts or transaction systems.
That means we genuinely cannot help with account registration or recovery, login problems, verification checks, deposits, withdrawals, pending payouts, bonus credits, or any dispute about a game result. We have no dashboard to look into and no authority to change anything.
For all of those, contact the support channel of the platform that holds your account — usually inside the app itself. Sending account details to us will not speed anything up, and for your own safety you should never email a password, a one-time code, a full payment card number, or a copy of an identity document to anyone, including us.
Tips
How to Get a Faster Answer
Put the subject in the subject line — for example 'Correction: download page step 3' or 'Copyright notice'. It routes your message far quicker than a blank subject.
Include the full web address of the page you are writing about, describe what you expected and what actually happened, and mention the device and browser if the issue is technical. A screenshot helps when something looks broken.
One topic per email keeps the reply focused. If you have several unrelated points, separate emails are easier for both of us to track.
Response
What Happens Next
Every message that falls within the scope described above gets a human reply. This site is maintained by a small editorial team rather than a call centre, so please allow a reasonable window for a response and avoid sending duplicates, which only lengthens the queue.
Your email address and the content of your message are used solely to answer you. They are not added to any mailing list and are not sold. The privacy policy explains how correspondence is handled and how to ask for it to be deleted.
Urgent safety or copyright matters are prioritised over general feedback.